BCH Digital Outage History

Our PCI outbound email service was impacted after one of our IP addresses was temporarily listed by Spamhaus. As a result, some emails, including transaction reports and payment notifications, may not have been delivered to recipients. We have successfully removed ourselves from the Spamhaus blocklist as of 20 July 2026 at 11:38 UTC. While the issue has been resolved, it may take some time for mail servers around the world to refresh their blocklist data. During this propagation period, some email delivery delays or rejections may still occur. We will continue to monitor the situation until normal email delivery has resumed across all providers. We appreciate your patience and understanding.

Our outbound email service was impacted after one of our IP addresses was temporarily listed by Spamhaus. The IP address was successfully removed from the Spamhaus blocklist on 25 June 2026 at 14:10 UTC. While the issue has been resolved, it may take some time for mail servers around the world to refresh their blocklist data. During this propagation period, some email delivery delays or rejections may still occur. We will continue to monitor the situation until normal email delivery has resumed across all providers. We appreciate your patience and understanding.

A fix has been implemented and we are monitoring the results.

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EE are continuing to work on restoring services including re-introducing Interconnects. Over the past few hours we have continued to observe small amounts of successful traffic between the network and EE. Our network providers continue to monitor traffic levels. We will provide a further update as soon as details become available.

Cashflows have advised that a fix has been implemented and that they are monitoring the results.

We have been monitoring transactions this morning and haven't seen any of the "Additional customer authentication required" responses, so it seems Cashflows have managed to resolve the issue, however we have had no official notification at this time. We will continue to monitor throughout the day.