BCH Digital experienced a critical incident on May 29, 2020 affecting 🌐 International, lasting 14h 49m. The incident has been resolved; the full update timeline is below.
Affected components
🌐 International
Update timeline
- identified May 29, 2020, 02:39 PM UTC
We have identified an issue with a supplying network impacting the below services: Number Translation SwitchBoard Conference XL Data Capture Our technical team are working with the supplier to address the issue and will provide an update as soon as possible. Thanks
- monitoring May 29, 2020, 03:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 30, 2020, 05:28 AM UTC
This incident has been resolved.