BCH Digital incident

Transaction details not showing on the MMS Portal.

Notice Resolved View vendor source →

BCH Digital experienced a notice incident on June 4, 2020, lasting 8h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2020, 08:37 AM UTC
Resolved
Jun 04, 2020, 04:42 PM UTC
Duration
8h 5m
Detected by Pingoru
Jun 04, 2020, 08:37 AM UTC

Update timeline

  1. investigating Jun 04, 2020, 08:37 AM UTC

    Transaction entries from 14:15 onward from the 3rd June are not showing in the Gateway's management portal. This has been raised with the supplier and we will provide an update as soon as possible. Transactions are unaffected and still being processed as normal.

  2. resolved Jun 04, 2020, 04:42 PM UTC

    You can now view transactions again in the MMS.