BCH Digital experienced a minor incident on June 12, 2020 affecting 💬 SMS, lasting 7d 4h. The incident has been resolved; the full update timeline is below.
Affected components
💬 SMS
Update timeline
- investigating Jun 12, 2020, 03:42 PM UTC
We are receiving reports of MT messages not being delivered to EE handsets The issue has been raised with our supplier and they are currently investigating this with the carrier. We will provide further updates as soon as we receive them from our supplier
- monitoring Jun 19, 2020, 08:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 19, 2020, 08:32 PM UTC
This incident has been resolved.