BCH Digital incident

Worldpay Gateway Outage

Critical Resolved View vendor source →

BCH Digital experienced a critical incident on July 1, 2020, lasting 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2020, 11:23 AM UTC
Resolved
Jul 02, 2020, 08:24 AM UTC
Duration
21h
Detected by Pingoru
Jul 01, 2020, 11:23 AM UTC

Update timeline

  1. investigating Jul 01, 2020, 11:23 AM UTC

    We are seeing all transactions for Worldpay (now FISGlobal) failing. We will continue to monitor the situation and update accordingly.

  2. monitoring Jul 01, 2020, 12:03 PM UTC

    We are starting to see successful transactions on Worldpay, so it looks as though the issue has been resolved. We will continue to monitor throughout the day.

  3. resolved Jul 02, 2020, 08:24 AM UTC

    This incident has been resolved.