BCH Digital incident

Portal service errors

Minor Resolved View vendor source →

BCH Digital experienced a minor incident on July 29, 2020 affecting 💻 Web Portal, lasting 6h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2020, 10:00 AM UTC
Resolved
Jul 29, 2020, 04:04 PM UTC
Duration
6h 4m
Detected by Pingoru
Jul 29, 2020, 10:00 AM UTC

Affected components

💻 Web Portal

Update timeline

  1. investigating Jul 29, 2020, 10:00 AM UTC

    We are currently investigating an issue where some portal services are returning errors when accessed.

  2. monitoring Jul 29, 2020, 10:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 29, 2020, 04:04 PM UTC

    This incident has been resolved.