BCH Digital experienced a minor incident on August 13, 2020 affecting 💬 SMS, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
💬 SMS
Update timeline
- investigating Aug 13, 2020, 03:05 PM UTC
Our supplier is currently investigating an incident within their SMS network for failing outgoing messages. We are in contact with their engineers and will provide updates as soon as possible.
- monitoring Aug 13, 2020, 03:38 PM UTC
The network engineers believe they have found the issue and have implemented a fix. We will continue to monitor throughout the evening.
- resolved Aug 14, 2020, 03:17 PM UTC
This issue has been resolved.