BCH Digital experienced a minor incident on September 22, 2020 affecting 🖧 SIP, lasting 6h 10m. The incident has been resolved; the full update timeline is below.
Affected components
🖧 SIP
Update timeline
- identified Sep 22, 2020, 10:00 AM UTC
We have identified an issue with one of our SIP voice servers and are taking it out of service for emergency maintenance for approximately 30 minutes. During this time some user calls may be engaged whilst we work on bringing it back up and running to 100%. Thank you for your understanding.
- monitoring Sep 22, 2020, 10:38 AM UTC
The emergency maintenance period has ended and we are now monitoring the results. Thanks
- resolved Sep 22, 2020, 04:11 PM UTC
This incident has been resolved.