BCH Digital incident

Adyen virtual terminal payments

Critical Resolved View vendor source →

BCH Digital experienced a critical incident on October 7, 2020, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2020, 02:48 PM UTC
Resolved
Oct 09, 2020, 02:54 PM UTC
Duration
2d
Detected by Pingoru
Oct 07, 2020, 02:48 PM UTC

Update timeline

  1. investigating Oct 07, 2020, 02:48 PM UTC

    We're currently investigating an issue with agents not being able to process payments on the virtual terminal after they hit submit to take payment. We will provide further details as soon as possible. Thanks

  2. resolved Oct 09, 2020, 02:54 PM UTC

    This incident has been resolved.