BCH Digital experienced a minor incident on October 25, 2021 affecting 🖧 SIP, lasting 4h 23m. The incident has been resolved; the full update timeline is below.
Affected components
🖧 SIP
Update timeline
- identified Oct 25, 2021, 10:55 AM UTC
We are experiencing very high traffic levels currently on RNP SIP due to a large unnotified campaign and this may cause callers to receive occasional engaged responses. We are currently working to resolve the situation as quickly as possible. Thank you
- monitoring Oct 25, 2021, 11:46 AM UTC
The campaign has died down and callers should no longer encounter engaged tones. We are currently monitoring the number of lines available.
- resolved Oct 25, 2021, 03:19 PM UTC
This incident has been resolved.