BCH Digital experienced a critical incident on March 21, 2022, lasting 19h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 21, 2022, 02:59 PM UTC
Opayo are currently experiencing an issue where some transactions are not processing successfully. Their investigations are underway to resolve the issue. They apologise for any disruption to services.
- investigating Mar 21, 2022, 05:49 PM UTC
Update from Opayo: Our technical teams continue to work towards a resolution for this issue as soon as possible. We apologise for the service disruption and inconvenience to your business as a result of this issue. For further updates please use the below link: https://www.opayo.co.uk/support/support/system-monitor
- resolved Mar 22, 2022, 10:12 AM UTC
Opayo have confirmed the issue is now resolved and normal service is restored. They will continue to monitor the service closely. They have once again apologised for this service interruption.