BCH Digital incident

WorldPay Transactions

Critical Resolved View vendor source →

BCH Digital experienced a critical incident on June 21, 2022, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 11:14 AM UTC
Resolved
Jun 21, 2022, 03:55 PM UTC
Duration
4h 41m
Detected by Pingoru
Jun 21, 2022, 11:14 AM UTC

Update timeline

  1. identified Jun 21, 2022, 11:14 AM UTC

    WorldPay have changed IPs on direct integration without notice, stopping transactions from going through. We are currently updating the IP ranges and testing transactions.

  2. monitoring Jun 21, 2022, 11:26 AM UTC

    WorldPay have reinstated their previous IP range and transactions appear to be processing OK.

  3. resolved Jun 21, 2022, 03:55 PM UTC

    This incident has been resolved.