BCH Digital experienced a minor incident on August 31, 2022 affecting 💳 Payments, lasting 9d 3h. The incident has been resolved; the full update timeline is below.
Affected components
💳 Payments
Update timeline
- identified Aug 31, 2022, 12:10 PM UTC
Due to ongoing issues that are currently being investigated, we will be performing some emergency maintenance activity to prevent any issues with report delivery. Therefore any clients who have 62.25.77.114 whitelisted for FTP/SFTP/FTPS from us will also need to allow 62.25.96.119, so that we can continue to send to them. Apologies for the inconvenience caused.
- monitoring Sep 01, 2022, 02:35 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Sep 09, 2022, 03:13 PM UTC
This incident has been resolved.