BCH Digital incident

ISDN outbound calls not connecting

Minor Resolved View vendor source →

BCH Digital experienced a minor incident on January 24, 2023 affecting 💳 Payments, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2023, 10:37 AM UTC
Resolved
Jan 25, 2023, 10:40 AM UTC
Duration
1d
Detected by Pingoru
Jan 24, 2023, 10:37 AM UTC

Affected components

💳 Payments

Update timeline

  1. investigating Jan 24, 2023, 10:37 AM UTC

    We're currently investigating an issue with outbound calls not connecting or dropping mid call on ISDN.

  2. monitoring Jan 24, 2023, 11:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 25, 2023, 10:40 AM UTC

    This incident has been resolved.