BCH Digital incident

Cardstream Gateway

Minor Resolved View vendor source →

BCH Digital experienced a minor incident on May 23, 2023, lasting 20h 34m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2023, 11:49 AM UTC
Resolved
May 24, 2023, 08:23 AM UTC
Duration
20h 34m
Detected by Pingoru
May 23, 2023, 11:49 AM UTC

Update timeline

  1. investigating May 23, 2023, 11:49 AM UTC

    Cardstream are urgently investigating an incident that is intermittently affecting access to the Merchant Management Systems (MMS) and Transaction processing. They are treating this with the highest priority and working with engineers to resolve it.

  2. monitoring May 23, 2023, 02:34 PM UTC

    Cardstream can confirm a fix has now been implemented and they are monitoring results.

  3. resolved May 24, 2023, 08:23 AM UTC

    This incident has been resolved.