BCH Digital experienced a minor incident on June 5, 2023, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 05, 2023, 12:18 PM UTC
Cardstream is urgently investigating an incident that is intermittently affecting access to the Merchant Management Systems (MMS) and Transaction processing. They are treating this with the highest priority and working with engineers to resolve it.
- monitoring Jun 05, 2023, 12:43 PM UTC
Cardstream can confirm that services have returned to normal, their engineers are continuing to monitor.
- resolved Jun 05, 2023, 03:33 PM UTC
Cardstream have confirmed that the issue is resolved.