BCH Digital experienced a minor incident on July 11, 2023 affecting 📞 Softphone, lasting 22h 35m. The incident has been resolved; the full update timeline is below.
Affected components
📞 Softphone
Update timeline
- investigating Jul 11, 2023, 09:45 AM UTC
There's currently a delay when dialing outbound from the softphone. Any calls inbound to the softphone are also delayed before it starts to ring. We are investigating and will update as soon as possible.
- monitoring Jul 11, 2023, 11:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 12, 2023, 08:20 AM UTC
This incident has been resolved.