Basis Theory incident

High Latencies

Minor Resolved View vendor source →

Basis Theory experienced a minor incident on August 22, 2024 affecting 🇺🇸 United States (🇺🇸 Data API), lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2024, 06:28 PM UTC
Resolved
Aug 22, 2024, 06:40 PM UTC
Duration
12m
Detected by Pingoru
Aug 22, 2024, 06:28 PM UTC

Affected components

🇺🇸 United States (🇺🇸 Data API)

Update timeline

  1. investigating Aug 22, 2024, 06:28 PM UTC

    Some customers are experiencing high latencies while creating tokens.

  2. resolved Aug 22, 2024, 06:40 PM UTC

    Latencies have returned to normal