Baselayer incident

Async operation timeouts + high latency

Minor Resolved View vendor source →
Started
Apr 07, 2026, 02:11 AM UTC
Resolved
Apr 07, 2026, 02:11 AM UTC
Duration
Detected by Pingoru
Apr 07, 2026, 02:11 AM UTC

Affected components

API

Update timeline

  1. investigating Apr 07, 2026, 01:03 AM UTC

    Status: Investigating Baselayer requests are experiencing high latency or failing to complete due to an upstream issue with our cloud provider. Engineering is working with the provider to identify a fix. Affected components API (Partial outage)

  2. monitoring Apr 07, 2026, 01:48 AM UTC

    Status: Monitoring Baselayer engineers have recovered the queue failure and are working to process all outstanding requests Affected components API (Partial outage)

  3. resolved Apr 07, 2026, 02:11 AM UTC

    Status: Resolved Baselayer services have returned to fully operational and outstanding requests are being fulfilled. Affected components API (Operational)

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