Baselayer Outage History

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Baselayer had 11 outages in the last 2 years totaling 106h 45m of downtime — averaging 0.5 incidents per month.

There were 11 Baselayer outages since September 30, 2025 totaling 106h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.baselayer.com

Minor September 20, 2026

IRS TIN Matching

Detected by Pingoru
Sep 20, 2026, 03:30 PM UTC
Resolved
Sep 20, 2026, 03:30 PM UTC
Duration
—
Affected: TIN Match
Timeline · 4 updates
  1. monitoring Sep 20, 2026, 01:15 PM UTC

    Status: Monitoring IRS TIN matching is currently impacted. We are monitoring. Affected components TIN Match (Partial outage)

  2. monitoring Sep 20, 2026, 02:45 PM UTC

    Status: Monitoring Conditions have worsened. We continue to monitor. Affected components TIN Match (Full outage)

  3. monitoring Sep 20, 2026, 03:15 PM UTC

    Status: Monitoring Conditions are improving. Continuing to monitor. Affected components TIN Match (Partial outage)

  4. resolved Sep 20, 2026, 03:30 PM UTC

    Status: Resolved IRS TIN matching has recovered.

Read the full incident report →

Minor July 8, 2026

Elevated Latency for Business Searches

Detected by Pingoru
Jul 08, 2026, 08:37 PM UTC
Resolved
Jul 08, 2026, 08:37 PM UTC
Duration
—
Affected: ConsoleAPI
Timeline · 2 updates
  1. investigating Jul 08, 2026, 08:35 PM UTC

    Status: Investigating We are experiencing elevated latencies across business searches, we are scaling services to more aggressively drain queues. Affected components API (Degraded performance) Console (Degraded performance)

  2. resolved Jul 08, 2026, 08:37 PM UTC

    Status: Resolved Queues have been drained and latency has returned to normal Affected components Console (Operational) API (Operational)

Read the full incident report →

Minor May 22, 2026

IRS Outage on TIN Matching

Detected by Pingoru
May 22, 2026, 02:06 PM UTC
Resolved
May 22, 2026, 02:06 PM UTC
Duration
—
Affected: ConsoleTIN MatchWebhooksAPI
Timeline · 2 updates
  1. identified May 22, 2026, 12:08 PM UTC

    Status: Identified Extended latency from IRS on TIN matching. All TIN verifications will be retried when available. Affected components API (Operational) TIN Match (Partial outage) Webhooks (Operational) Console (Operational)

  2. resolved May 22, 2026, 02:06 PM UTC

    Status: Resolved IRS TIN Matching services have been restored to fully operational. Backlogged TIN matches from the duration of the outage and being processed to completion. Affected components Console (Operational) API (Operational) TIN Match (Operational) Webhooks (Operational)

Read the full incident report →

Minor April 7, 2026

Async operation timeouts + high latency

Detected by Pingoru
Apr 07, 2026, 02:11 AM UTC
Resolved
Apr 07, 2026, 02:11 AM UTC
Duration
—
Affected: API
Timeline · 3 updates
  1. investigating Apr 07, 2026, 01:03 AM UTC

    Status: Investigating Baselayer requests are experiencing high latency or failing to complete due to an upstream issue with our cloud provider. Engineering is working with the provider to identify a fix. Affected components API (Partial outage)

  2. monitoring Apr 07, 2026, 01:48 AM UTC

    Status: Monitoring Baselayer engineers have recovered the queue failure and are working to process all outstanding requests Affected components API (Partial outage)

  3. resolved Apr 07, 2026, 02:11 AM UTC

    Status: Resolved Baselayer services have returned to fully operational and outstanding requests are being fulfilled. Affected components API (Operational)

Read the full incident report →

Minor March 24, 2026

Webhook Delivery Issue

Detected by Pingoru
Mar 24, 2026, 09:54 PM UTC
Resolved
Mar 24, 2026, 09:54 PM UTC
Duration
—
Affected: Webhooks
Timeline · 2 updates
  1. monitoring Mar 24, 2026, 08:08 PM UTC

    Status: Monitoring A small portion of Baselayer webhooks failed to dispatch during a roughly 20m window due to an issue with an upstream infrastructure provider. The issue has been resolved and Baselayer engineers are monitoring service health but some webhooks may have been lost due to exhaustion of delivery retries. Affected components Webhooks (Partial outage)

  2. resolved Mar 24, 2026, 09:54 PM UTC

    Status: Resolved All services are functioning normally. Affected components Webhooks (Operational)

Read the full incident report →

Minor February 18, 2026

Extended latency from IRS on Tin Matching

Detected by Pingoru
Feb 18, 2026, 12:05 AM UTC
Resolved
Feb 18, 2026, 12:05 AM UTC
Duration
—
Affected: TIN Match
Timeline · 2 updates
  1. monitoring Feb 17, 2026, 05:21 PM UTC

    Status: Monitoring Extended Latency from IRS on tin matching. All tin verifications will be retried when available. Affected components TIN Match (Partial outage)

  2. resolved Feb 18, 2026, 12:05 AM UTC

    Status: Resolved IRS latency and error rates have returned to normal. Affected components TIN Match (Operational)

Read the full incident report →

Minor January 29, 2026

Liens Searching Degraded

Detected by Pingoru
Jan 29, 2026, 10:19 PM UTC
Resolved
Jan 29, 2026, 10:19 PM UTC
Duration
—
Affected: ConsoleAPI
Timeline · 2 updates
  1. investigating Jan 28, 2026, 04:53 PM UTC

    Status: Investigating Liens Searching is experiencing intermittent failures. We are investigating Affected components Console (Degraded performance) API (Degraded performance)

  2. resolved Jan 29, 2026, 10:19 PM UTC

    Status: Resolved Resolved Affected components Console (Operational) API (Operational)

Read the full incident report →