IRS TIN Matching
Affected: TIN Match
Baselayer Outage History
Baselayer is up right nowBaselayer had 12 outages in the last 2 years totaling 106h 45m of downtime — averaging 0.5 incidents per month.
There were 12 Baselayer outages since September 11, 2025 totaling 106h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.
Elevated Latency for Business Searches
Affected: ConsoleAPI
Timeline · 2 updates
- investigating Jul 08, 2026, 08:35 PM UTC
Status: Investigating We are experiencing elevated latencies across business searches, we are scaling services to more aggressively drain queues. Affected components API (Degraded performance) Console (Degraded performance)
- resolved Jul 08, 2026, 08:37 PM UTC
Status: Resolved Queues have been drained and latency has returned to normal Affected components Console (Operational) API (Operational)
IRS Outage on TIN Matching
Affected: ConsoleTIN MatchWebhooksAPI
Timeline · 2 updates
- identified May 22, 2026, 12:08 PM UTC
Status: Identified Extended latency from IRS on TIN matching. All TIN verifications will be retried when available. Affected components API (Operational) TIN Match (Partial outage) Webhooks (Operational) Console (Operational)
- resolved May 22, 2026, 02:06 PM UTC
Status: Resolved IRS TIN Matching services have been restored to fully operational. Backlogged TIN matches from the duration of the outage and being processed to completion. Affected components Console (Operational) API (Operational) TIN Match (Operational) Webhooks (Operational)
Async operation timeouts + high latency
Affected: API
Timeline · 3 updates
- investigating Apr 07, 2026, 01:03 AM UTC
Status: Investigating Baselayer requests are experiencing high latency or failing to complete due to an upstream issue with our cloud provider. Engineering is working with the provider to identify a fix. Affected components API (Partial outage)
- monitoring Apr 07, 2026, 01:48 AM UTC
Status: Monitoring Baselayer engineers have recovered the queue failure and are working to process all outstanding requests Affected components API (Partial outage)
- resolved Apr 07, 2026, 02:11 AM UTC
Status: Resolved Baselayer services have returned to fully operational and outstanding requests are being fulfilled. Affected components API (Operational)
Webhook Delivery Issue
Affected: Webhooks
Timeline · 2 updates
- monitoring Mar 24, 2026, 08:08 PM UTC
Status: Monitoring A small portion of Baselayer webhooks failed to dispatch during a roughly 20m window due to an issue with an upstream infrastructure provider. The issue has been resolved and Baselayer engineers are monitoring service health but some webhooks may have been lost due to exhaustion of delivery retries. Affected components Webhooks (Partial outage)
- resolved Mar 24, 2026, 09:54 PM UTC
Status: Resolved All services are functioning normally. Affected components Webhooks (Operational)
Extended latency from IRS on Tin Matching
Affected: TIN Match
Timeline · 2 updates
- monitoring Feb 17, 2026, 05:21 PM UTC
Status: Monitoring Extended Latency from IRS on tin matching. All tin verifications will be retried when available. Affected components TIN Match (Partial outage)
- resolved Feb 18, 2026, 12:05 AM UTC
Status: Resolved IRS latency and error rates have returned to normal. Affected components TIN Match (Operational)
Liens Searching Degraded
Affected: ConsoleAPI
Timeline · 2 updates
- investigating Jan 28, 2026, 04:53 PM UTC
Status: Investigating Liens Searching is experiencing intermittent failures. We are investigating Affected components Console (Degraded performance) API (Degraded performance)
- resolved Jan 29, 2026, 10:19 PM UTC
Status: Resolved Resolved Affected components Console (Operational) API (Operational)