Banking Circle Outage History
Banking Circle is up right nowPingoru has recorded 50 incidents for Banking Circle: 17 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 6 of 720 (1%) |
| May 2026 | 4 | 29 of 744 (4%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 5 | 209 of 744 (28%) |
| August 2026 | 1 | 24 of 744 (3%) |
| September 2026 | 2 | 5 of 720 (1%) |
| October 2026 | 0 | 0 of 586 (0%) |
Incidents, newest first
Critical March 23, 2025 Banking Circle Connect: Connectivity issues 55m Connect UI Login
Started Mar 23, 2025, 10:31 AM UTC· resolved Mar 23, 2025, 11:27 AM UTC
- investigating Mar 23, 2025, 10:31 AM UTC
We are investigating an issue regarding clients connectivity to Banking Circle Connect and other components (reporting, FX). We are working on the issue and will provide updates.
- monitoring Mar 23, 2025, 11:10 AM UTC
Services should be back online, and we are actively monitoring the situation before closing the incident.
- resolved Mar 23, 2025, 11:27 AM UTC
This incident has been resolved.
Major March 5, 2025 External issue with TIPS impacting instant payments 35m Payments
Started Mar 05, 2025, 02:16 PM UTC· resolved Mar 05, 2025, 02:52 PM UTC
- identified Mar 05, 2025, 02:16 PM UTC
ECB Eurosystem informs that TIPS is currently facing an incident impacting the settlement of instant payments and liquidity transfers between TIPS and other services. The incident is affecting both the EUR and SEK. Instructions sent to TIPS will be rejected and will therefore need to be resubmitted once the incident is resolved. Banking Circle will temporarily hold payments until the issue is resolved. Please check ECB Target services Operational Status Page for more details: https://www.ecb.europa.eu/paym/target/html/index.en.html?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter&utm_content=link
- resolved Mar 05, 2025, 02:52 PM UTC
ECB Eurosystem informed that the incident has been resolved. TIPS is operating normally.
Minor February 27, 2025 External issue with T2 affecting all euro transactions towards the ECB 9h 2m Payments
Started Feb 27, 2025, 12:03 PM UTC· resolved Feb 27, 2025, 09:05 PM UTC
- identified Feb 27, 2025, 12:03 PM UTC
Banking Circle has become aware of an external issue with T2 affecting all euro transactions towards the ECB. Please refer to the official notification on the ECB Eurosystem site: https://www.ecb.europa.eu/paym/target/html/target2_history.en.html EURO Transactions will be delayed and Banking Circle will update the status of this incident as we get more information.
- identified Feb 27, 2025, 12:04 PM UTC
EURO Transactions will be delayed and Banking Circle will update the status of this incident as we get more information.
- identified Feb 27, 2025, 12:47 PM UTC
SEPA Instant is Processing; T2 Payments will remain Pending processing until the Incident is resolved. The ECB has identified the root cause of the incident and is working to resume normal operations. For details, visit the T2 operational status page: https://www.ecb.europa.eu/paym/target/html/target2_history.en.html
- identified Feb 27, 2025, 02:50 PM UTC
ECB Eurosystem informs that TIPS is currently facing an incident impacting the settlement of instant payments and liquidity transfers between TIPS and other services. The incident is affecting both the EUR and SEK. Slow down in responses and rejections can be expected. Please check ECB Target services Operational Status Page for more details: https://www.ecb.europa.eu/paym/target/html/index.en.html?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter&utm_content=link
- identified Feb 27, 2025, 05:12 PM UTC
Banking Circle is actively monitoring the most recent developments concerning T2 and TIPS. The ECB Eurosystem is working to restore normal operations promptly. See ECB Target services Operational Status Page for more details: https://www.ecb.europa.eu/paym/target/html/index.en.html?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter&utm_term=logo_link_homepage_masthead
- monitoring Feb 27, 2025, 06:50 PM UTC
ECB informed that incident related to T2 unavailability has been resolved. T2 has resumed normal operations. TIPS is also operating normally. Banking Circle is monitoring the situation.
- resolved Feb 27, 2025, 09:05 PM UTC
This incident has been resolved.
Minor February 10, 2025 Payment Processing issues 1h 38m Payments
Started Feb 10, 2025, 11:18 AM UTC· resolved Feb 10, 2025, 12:57 PM UTC
- investigating Feb 10, 2025, 11:18 AM UTC
We are investigating an issue regarding booking of payments on clients accounts. We are working on the issue and will provide updates.
- monitoring Feb 10, 2025, 11:40 AM UTC
The issue has been fixed and payments are now being processed. Monitoring will continue.
- resolved Feb 10, 2025, 12:57 PM UTC
The backlog has been cleared, all payments are being processed normally. The issue has been resolved.
Major December 13, 2024 Issues with payment balances in UI and webhooks 3h 26m Accounts and Balances, Reporting
Started Dec 13, 2024, 02:30 PM UTC· resolved Dec 13, 2024, 05:56 PM UTC
- investigating Dec 13, 2024, 02:30 PM UTC
Banking Circle is currently investigating an issue related to payment balances on the UI as well as webhook processing. Payments are processing and being received. We are working on this and will provide additional updates in due course
- investigating Dec 13, 2024, 03:05 PM UTC
Banking Circle is still investigating an issue related to payment balances on the UI as well as webhook processing. We are working on this and will provide further updates when they are available
- resolved Dec 13, 2024, 05:56 PM UTC
Banking Circle have corrected balances and new webhooks are now being processed accordingly. Banking Circle will review any data from today and run any corrections in due course.
Major December 13, 2024 Transactions Syncing Delays 2h 12m Reporting
Started Dec 13, 2024, 10:35 AM UTC· resolved Dec 13, 2024, 12:47 PM UTC
- investigating Dec 13, 2024, 10:35 AM UTC
Banking Circle are investigating an issue linked to the syncing of transactions to reporting & BC Connect. Payments are processing and being received, this incident is related to syncing of the data. We are working on this and will provide additional updates in due course
- identified Dec 13, 2024, 10:58 AM UTC
Banking Circle has identified the issue, and a fix is currently being deployed
- identified Dec 13, 2024, 11:28 AM UTC
Banking Circle has successfully deployed the fix, and work is ongoing to correct the affected non-synced transactions
- monitoring Dec 13, 2024, 12:10 PM UTC
Contracts and now starting to show on clients accounts. Banking Circle is monitoring this and will confirm and resolve once all contracts are synced
- resolved Dec 13, 2024, 12:47 PM UTC
Contracts are now fully synced and reflected on accounts. Banking Circle will continue to monitor the situation, but the impact is considered mitigated at this time.
Minor November 25, 2024 Delayed Settlements on Transactions 1h 53m Accounts and Balances
Started Nov 25, 2024, 04:06 PM UTC· resolved Nov 25, 2024, 06:00 PM UTC
- identified Nov 25, 2024, 04:06 PM UTC
We are aware of an ongoing issue relating to inbound settlement delays to client's accounts. We are working on having funds applied as soon as possible.
- monitoring Nov 25, 2024, 05:20 PM UTC
A fix has been implemented and we can see payments processing both inbound and outbound. We will continue to monitor.
- resolved Nov 25, 2024, 06:00 PM UTC
This incident has been resolved.
Notice November 6, 2024 Banking Circle: FX trading issues 16m
Started Nov 06, 2024, 10:37 AM UTC· resolved Nov 06, 2024, 10:53 AM UTC
- investigating Nov 06, 2024, 10:37 AM UTC
We are investigating an issue regarding FX prices. As a result, Clients may experience issues trading FX. We are working on the issue and will provide updates.
- resolved Nov 06, 2024, 10:53 AM UTC
The FX trading is fully functional again. This incident has been resolved.