Bandwidth experienced a minor incident on July 17, 2026 affecting Outbound Calling (SIP) - United States, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Calling (SIP) - United States
Update timeline
- investigating Jul 17, 2026, 04:27 PM UTC
Bandwidth teams are investigating an incident impacting a small sub-set of outbound traffic. This sub-set of traffic may experience one way audio.
- monitoring Jul 17, 2026, 05:25 PM UTC
Teams are observing expected audio behavior for outbound calls. We will monitor for stability.
- resolved Jul 17, 2026, 07:49 PM UTC
This incident has been resolved.