Bandwidth experienced a minor incident on April 14, 2026 affecting Europe, lasting 8h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Europe
Update timeline
- investigating Apr 14, 2026, 11:58 PM UTC
Bandwidth is observing delays in SMS delivery in France. Teams are working to identify this issue an mitgate any impairments.
- monitoring Apr 15, 2026, 08:02 AM UTC
Bandwidth upstream partner has implemented a fix to recover SMS delivery in France. At this time, impairments are fully mitigated and Bandwidth is continuing to monitor to ensure stability. We will resolve this incident after we observe continued stability.
- resolved Apr 15, 2026, 08:38 AM UTC
Bandwidth has observed continued stability in SMS delivery to France and is resolving this incident.