Bandwidth incident
Bandwidth Local Market Impairment - 977 - Macomb, IL
Bandwidth experienced a critical incident on October 14, 2026 affecting 977 - Macomb, IL, lasting 6h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2026, 05:15 AM UTC
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
- investigating Oct 14, 2026, 07:56 AM UTC
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
- monitoring Oct 14, 2026, 09:49 AM UTC
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
- resolved Oct 14, 2026, 12:01 PM UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.