Bandsintown Outage History

Bandsintown is up right now

Bandsintown had 14 outages in the last 2 years totaling 26h 27m of downtime — averaging 0.6 incidents per month.

There were 14 Bandsintown outages since August 1, 2024 totaling 26h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bandsintown.com

Critical January 16, 2026

Outage Impacting Bandsintown's Website, Manager Tools and Bandsintown App

Detected by Pingoru
Jan 16, 2026, 09:01 PM UTC
Resolved
Jan 16, 2026, 09:49 PM UTC
Duration
47m
Affected: Bandsintown Concerts AppBandsintown WebsiteBandsintown for ArtistsBandsintown Pro for VenuesBandsintown Pro for PromotersBandsintown API
Timeline · 2 updates
  1. investigating Jan 16, 2026, 09:01 PM UTC

    We are experiencing an ongoing outage that is currently affecting both Bandsintown's website, the Bandsintown App and the manager tools. Our technical team is actively working to address and resolve the issue as swiftly as possible. We understand the significance of these services to your experience, and we sincerely apologize for any inconvenience this outage may be causing. Rest assured, we are committed to restoring normal functionality. We will keep you updated on our progress, and if you have any specific concerns or require further assistance, please feel free to reach out to our support team.

  2. resolved Jan 16, 2026, 09:49 PM UTC

    This incident has been resolved. We sincerely apologize for any inconvenience. Best, Bandsintown

Read the full incident report →

Major December 1, 2025

Partial outage Impacting Bandsintown's Website and Manager Tools

Detected by Pingoru
Dec 01, 2025, 06:55 PM UTC
Resolved
Dec 01, 2025, 07:49 PM UTC
Duration
53m
Affected: Bandsintown for ArtistsBandsintown Pro for Venues
Timeline · 2 updates
  1. investigating Dec 01, 2025, 06:55 PM UTC

    We are currently experiencing a partial outage affecting several services. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. Impacted Services Venue Insights Artist Insights Artist Releases Artist Presales We will provide updates as soon as more information becomes available. Thank you for your patience.

  2. resolved Dec 01, 2025, 07:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Outage Impacting Bandsintown's Website and Manager Tools

Detected by Pingoru
Oct 20, 2025, 03:09 PM UTC
Resolved
Oct 20, 2025, 10:13 PM UTC
Duration
7h 4m
Affected: Bandsintown for ArtistsBandsintown Pro for Venues
Timeline · 6 updates
  1. investigating Oct 20, 2025, 03:09 PM UTC

    We are experiencing an ongoing outage that is currently affecting both Bandsintown's artist website and the manager tools. Our technical team is actively working to address and resolve the issue as swiftly as possible. We understand the significance of these services to your experience, and we sincerely apologize for any inconvenience this outage may be causing. Rest assured, we are committed to restoring normal functionality. We will keep you updated on our progress, and if you have any specific concerns or require further assistance, please feel free to reach out to our support team.

  2. identified Oct 20, 2025, 03:31 PM UTC

    We are currently experiencing a service disruption due to an ongoing AWS outage. As a result, several features — including Messages, Email Builder, Events, and other core functionalities — are currently impacted. Our team is actively monitoring the situation and working with AWS to restore services as soon as possible. We will continue to provide updates here as more information becomes available. We apologize for any inconvenience.

  3. identified Oct 20, 2025, 03:47 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Oct 20, 2025, 08:27 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Oct 20, 2025, 08:27 PM UTC

    AWS recovery efforts have been underway, and we are now seeing steady improvements across our products and services. Some features may still experience intermittent issues as systems continue to stabilize. We are closely monitoring the situation and will provide further updates as recovery progresses.

  6. resolved Oct 20, 2025, 10:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 24, 2025

Fan website access issue

Detected by Pingoru
Jul 24, 2025, 02:10 PM UTC
Resolved
Jul 24, 2025, 02:26 PM UTC
Duration
16m
Affected: Bandsintown Website
Timeline · 2 updates
  1. investigating Jul 24, 2025, 02:10 PM UTC

    The fan website www.bandsintown.com is currently unavailable. Wa are investigating.

  2. resolved Jul 24, 2025, 02:26 PM UTC

    This incident has been resolved. We apologize for any inconvenience. Best, Bandsintown

Read the full incident report →

Major April 17, 2025

Service Outage Notice – Bandsintown for Artists and Bandsintown Pro for Venues

Detected by Pingoru
Apr 17, 2025, 02:44 PM UTC
Resolved
Apr 17, 2025, 03:19 PM UTC
Duration
34m
Affected: Bandsintown for ArtistsBandsintown Pro for Venues
Timeline · 2 updates
  1. investigating Apr 17, 2025, 02:44 PM UTC

    We are currently experiencing an outage affecting Bandsintown for Artists and Bandsintown Pro for Venues. Our team has identified the source of the issue and is actively working to resolve it. We expect service to be restored shortly. We apologize for the inconvenience and appreciate your patience. Stay tuned for updates.

  2. resolved Apr 17, 2025, 03:19 PM UTC

    This incident has been resolved. We apologize for the inconvenience.

Read the full incident report →

Major April 2, 2025

Event publishing and editing issue

Detected by Pingoru
Apr 02, 2025, 06:30 PM UTC
Resolved
Apr 02, 2025, 07:05 PM UTC
Duration
35m
Affected: Bandsintown for ArtistsBandsintown Pro for Venues
Timeline · 3 updates
  1. investigating Apr 02, 2025, 06:30 PM UTC

    There is currently an outage affecting event creation and event edition, we are investigating.

  2. identified Apr 02, 2025, 06:42 PM UTC

    The issue has been identified and a fix is being implemented. Sorry for any inconvenience.

  3. resolved Apr 02, 2025, 07:05 PM UTC

    This incident has been resolved. We apologize for any inconvenience

Read the full incident report →

Major March 25, 2025

Event editing issue

Detected by Pingoru
Mar 25, 2025, 01:14 PM UTC
Resolved
Mar 25, 2025, 01:49 PM UTC
Duration
34m
Affected: Bandsintown for ArtistsBandsintown Pro for Venues
Timeline · 2 updates
  1. investigating Mar 25, 2025, 01:14 PM UTC

    An outage is currently affecting event editing on Bandsintown for Venues and Bandsintown for artists. We will keep you posted. We are sorry for the inconvenience

  2. resolved Mar 25, 2025, 01:49 PM UTC

    This incident has been resolved. We apologize for any inconvenience.

Read the full incident report →

Major February 11, 2025

Event publication outage

Detected by Pingoru
Feb 11, 2025, 09:48 PM UTC
Resolved
Feb 11, 2025, 10:54 PM UTC
Duration
1h 5m
Affected: Bandsintown for ArtistsBandsintown Pro for Venues
Timeline · 2 updates
  1. investigating Feb 11, 2025, 09:48 PM UTC

    An outage is affecting the publication and modification on events on Bandsintown for Artists and Bandsintown for Venues. We are investigating. Thanks you for your understanding.

  2. resolved Feb 11, 2025, 10:54 PM UTC

    The issue affecting events publication and modification has been resolved, all services are fully operational. We apologize for any inconvenience this may have caused. Thank you for your patience!

Read the full incident report →

Minor February 5, 2025

Alerts outage

Detected by Pingoru
Feb 05, 2025, 07:57 PM UTC
Resolved
Feb 06, 2025, 12:28 AM UTC
Duration
4h 30m
Affected: Bandsintown for ArtistsBandsintown Pro for Promoters
Timeline · 3 updates
  1. investigating Feb 05, 2025, 07:57 PM UTC

    An outage is currently affecting notifications and alerts send to fans. We are investigating.

  2. investigating Feb 05, 2025, 07:59 PM UTC

    We are investigating and will keep you updated as soon as possible. Thank you for your patience

  3. resolved Feb 06, 2025, 12:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 13, 2025

Delays in Email Campaigns, Release Alerts, and Presale Alerts

Detected by Pingoru
Jan 13, 2025, 03:51 PM UTC
Resolved
Jan 13, 2025, 07:24 PM UTC
Duration
3h 33m
Affected: Bandsintown for Artists
Timeline · 2 updates
  1. investigating Jan 13, 2025, 03:51 PM UTC

    We’re currently experiencing delays in sending Email Campaigns, Release Alerts, and Presale Alerts due to a technical issue. Our team is actively working to resolve this, and we’ll ensure all messages are delivered as soon as possible. Thank you for your patience!

  2. resolved Jan 13, 2025, 07:24 PM UTC

    This incident was resolved.

Read the full incident report →

Minor November 18, 2024

Service Disruption Notification: Page Loading Errors

Detected by Pingoru
Nov 18, 2024, 09:11 PM UTC
Resolved
Nov 18, 2024, 10:36 PM UTC
Duration
1h 25m
Affected: Bandsintown for ArtistsBandsintown Pro for Venues
Timeline · 2 updates
  1. investigating Nov 18, 2024, 09:11 PM UTC

    We need to inform you of an ongoing issue related to page loading errors on our platform. Our technical team is actively investigating and working diligently to address this matter promptly. We understand the frustration that page loading errors may cause, and we sincerely apologize for any inconvenience. Rest assured, we are committed to resolving this issue and restoring normal page loading functionality. We will keep you updated on our progress, and if you have any specific concerns or need further assistance, please feel free to reach out to our support team.

  2. resolved Nov 18, 2024, 10:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2024

Service Disruption Notification: Issues with Artist Posts

Detected by Pingoru
Oct 23, 2024, 02:00 PM UTC
Resolved
Oct 23, 2024, 06:29 PM UTC
Duration
4h 28m
Affected: Bandsintown for Artists
Timeline · 3 updates
  1. investigating Oct 23, 2024, 02:00 PM UTC

    We are currently experiencing technical difficulties with the following features : "Artist Post" Our team is actively working to resolve these issues as quickly as possible, and we sincerely apologize for any inconvenience this may cause. We understand the importance of these these functionalities to your workflow, and we appreciate your patience as we work to restore normal operations. We will keep you updated on the progress, and please feel free to reach out to our suport team if you have any specific concerns or require further assistance.

  2. monitoring Oct 23, 2024, 03:35 PM UTC

    A fix has been implemented. We are monitoring the results.

  3. resolved Oct 23, 2024, 06:29 PM UTC

    This incident has been resolved. We apologize for any inconvenience. Please do not hesitate to contact support if you have any questions. Best, Bandsintown

Read the full incident report →

Critical September 10, 2024

Service Disruption Notification: Connectivity Issues

Detected by Pingoru
Sep 10, 2024, 05:29 PM UTC
Resolved
Sep 10, 2024, 05:39 PM UTC
Duration
10m
Affected: Bandsintown for ArtistsBandsintown Pro for Venues
Timeline · 2 updates
  1. investigating Sep 10, 2024, 05:29 PM UTC

    We are currently experiencing connectivity issues that may be affecting your access to our services. Our technical team is actively investigating and working to resolve these connectivity issues promptly. We understand the impact this may have on your experience, and we apologize for any inconvenience caused. Rest assured, we are committed to restoring normal service as swiftly as possible. We will keep you updated on our progress, and if you have any specific concerns or need further assistance, please don't hesitate to reach out to our support team.

  2. resolved Sep 10, 2024, 05:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 1, 2024

Outage Impacting Bandsintown's Website and Artist, Venue and Promoter Tools

Detected by Pingoru
Aug 01, 2024, 08:49 PM UTC
Resolved
Aug 01, 2024, 09:16 PM UTC
Duration
27m
Affected: Bandsintown Concerts AppBandsintown WebsiteBandsintown for ArtistsBandsintown Pro for VenuesBandsintown Pro for Promoters
Timeline · 3 updates
  1. investigating Aug 01, 2024, 08:49 PM UTC

    We are experiencing an ongoing outage that is currently affecting Bandsintown's website and the manager tools for artists, venues and promoters. Our technical team is actively working to address and resolve the issue as swiftly as possible. We understand the significance of these services to your experience, and we sincerely apologize for any inconvenience this outage may be causing. Rest assured, we are committed to restoring normal functionality. We will keep you updated on our progress, and if you have any specific concerns or require further assistance, please feel free to reach out to our support team.

  2. investigating Aug 01, 2024, 09:03 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 01, 2024, 09:16 PM UTC

    This incident has been resolved.

Read the full incident report →