Balsamiq Outage History

Balsamiq is up right now

Pingoru has recorded 2 incidents for Balsamiq: 0 in the last 12 months and 0 in the last 90 days.

Source: status.balsamiq.com

2incidents recorded
0last 12 months
0last 90 days
–typical duration

Incidents, newest first

Critical August 22, 2025 Service Disruption 1h 9m Balsamiq Cloud, Balsamiq Collaboration Server

Started Aug 22, 2025, 10:40 AM UTC· resolved Aug 22, 2025, 11:49 AM UTC

  1. identified Aug 22, 2025, 10:40 AM UTC

    We’ve found an issue impacting Balsamiq Cloud. A fix is in progress and we're working to restore normal service as quickly as possible.

  2. identified Aug 22, 2025, 10:57 AM UTC

    We are continuing to work on a fix for this issue. Sorry for the trouble and thanks for your patience.

  3. identified Aug 22, 2025, 11:20 AM UTC

    We’re still working on resolving the issue. No fix yet, but our team is on it and making progress behind the scenes. We’ll continue to share updates here. Thanks for your patience — we really appreciate it.

  4. monitoring Aug 22, 2025, 11:44 AM UTC

    We fixed the issue impacting Balsamiq Cloud. It looks like everything is working again, but we're monitoring closely to ensure everything remains operational.

  5. resolved Aug 22, 2025, 11:49 AM UTC

    This incident has been resolved. All systems are operating normally again. Thanks for your understanding and patience.

Read the full incident report →

Critical April 4, 2025 Service down 4h 8m Balsamiq Cloud, Balsamiq Collaboration Server

Started Apr 04, 2025, 10:05 AM UTC· resolved Apr 04, 2025, 02:13 PM UTC

  1. investigating Apr 04, 2025, 10:05 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 04, 2025, 10:11 AM UTC

    We have identified the issue and are working on restoring service. We expect this will take a couple of hours. We are sorry for the inconvenience.

  3. investigating Apr 04, 2025, 10:48 AM UTC

    We are still working on restoring service. Rest assure that no project data was deleted.

  4. investigating Apr 04, 2025, 11:50 AM UTC

    Still working on restoring service. Next update in 30m

  5. investigating Apr 04, 2025, 12:18 PM UTC

    Our engineers are still working on restoring service. Next update in 30m.

  6. identified Apr 04, 2025, 12:50 PM UTC

    We have identified the root cause to be a low-level network connectivity issue. We are working hard on restoring service. Next update in 30 minutes. Thank you for your patience.

  7. identified Apr 04, 2025, 01:24 PM UTC

    We are continuing to work on a fix for this issue. Next update in 30m.

  8. identified Apr 04, 2025, 01:54 PM UTC

    We are starting to see the light at the end of the tunnel. Internal sub-systems are restored, but the Balsamiq Cloud app isn't up quite yet. Next update in 30m.

  9. resolved Apr 04, 2025, 02:13 PM UTC

    Service is restored! We will monitor closely. Sorry for the inconvenience and happy wireframing (again).

Read the full incident report →