B2Chat incident

Indisponibilidad para ingreso a B2Chat mensaje "Restableciendo Conexion"

Critical Resolved View vendor source →

B2Chat experienced a critical incident on January 24, 2024 affecting Chat center (B2Chat), lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2024, 11:35 PM UTC
Resolved
Jan 25, 2024, 12:08 AM UTC
Duration
33m
Detected by Pingoru
Jan 24, 2024, 11:35 PM UTC

Affected components

Chat center (B2Chat)

Update timeline

  1. investigating Jan 24, 2024, 11:43 PM UTC

    Indisponibilidad para ingreso a B2Chat Mensaje "Restableciendo Conexion"

  2. investigating Jan 24, 2024, 11:44 PM UTC

    Seguimos investigando este problema.

  3. identified Jan 24, 2024, 11:51 PM UTC

    Estamos presentando inconvenientes con el ingreso a B2Chat, Nuestros equipos de ingeniería de segundo Nivel están trabajando activamente para resolver el problema lo más rápido posible.

  4. resolved Jan 25, 2024, 12:08 AM UTC

    Este incidente ha sido resuelto