B2Chat incident

Estamos presentando inconvenientes para el ingreso a B2chat

Critical Resolved View vendor source →

B2Chat experienced a critical incident on April 23, 2026 affecting Chat center (B2Chat), lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 06:50 PM UTC
Resolved
Apr 23, 2026, 07:52 PM UTC
Duration
1h 1m
Detected by Pingoru
Apr 23, 2026, 06:50 PM UTC

Affected components

Chat center (B2Chat)

Update timeline

  1. investigating Apr 23, 2026, 07:00 PM UTC

    Estamos presentando inconvenientes para el ingreso a B2chat, el equipo de ingeniería se encuentra en máxima prioridad para resolver este incidente

  2. investigating Apr 23, 2026, 07:02 PM UTC

    Este incidente ha sido identificado, estamos en la implementacion de un fix para resolver

  3. monitoring Apr 23, 2026, 07:03 PM UTC

    El servicio se ha restablecido.

  4. resolved Apr 23, 2026, 07:52 PM UTC

    Este incidente ha sido resuelto.