B2C2 incident

System Instability

Critical Resolved View vendor source →

B2C2 experienced a critical incident on August 17, 2023 affecting OTC API - REST and OTC API - FIX and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2023, 09:56 PM UTC
Resolved
Aug 17, 2023, 11:08 PM UTC
Duration
1h 11m
Detected by Pingoru
Aug 17, 2023, 09:56 PM UTC

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

Update timeline

  1. investigating Aug 17, 2023, 09:56 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 17, 2023, 09:57 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 17, 2023, 10:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 17, 2023, 11:08 PM UTC

    This incident has been resolved.