B2C2 experienced a critical incident on February 20, 2026 affecting OTC API - REST and OTC API - FIX and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
OTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC API - RESTOTC PortalOTC Portal
Update timeline
- investigating Feb 20, 2026, 04:56 PM UTC
OTC pricing and trading are experiencing a major outage. We are currently investigating this issue.
- investigating Feb 20, 2026, 04:57 PM UTC
We are continuing to investigate this issue.
- investigating Feb 20, 2026, 05:02 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 20, 2026, 05:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2026, 05:30 PM UTC
This incident has been resolved.