B2C2 incident

Pricing issues in UAT

Critical Resolved View vendor source →

B2C2 experienced a critical incident on September 4, 2023 affecting OTC API - FIX and OTC API - WebSocket and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2023, 06:25 AM UTC
Resolved
Sep 04, 2023, 08:11 AM UTC
Duration
1h 45m
Detected by Pingoru
Sep 04, 2023, 06:25 AM UTC

Affected components

OTC API - FIXOTC API - WebSocketOTC API - RESTOTC Portal

Update timeline

  1. investigating Sep 04, 2023, 06:25 AM UTC

    We are currently investigating this issue.

  2. identified Sep 04, 2023, 06:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 04, 2023, 06:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Sep 04, 2023, 06:47 AM UTC

    We are currently investigating this issue.

  5. monitoring Sep 04, 2023, 07:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 04, 2023, 08:11 AM UTC

    This incident has been resolved.