B2C2 incident

UAT pricing issue

Major Resolved View vendor source →

B2C2 experienced a major incident on September 28, 2023 affecting OTC API - FIX and OTC API - WebSocket and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2023, 12:35 PM UTC
Resolved
Sep 28, 2023, 02:01 PM UTC
Duration
1h 25m
Detected by Pingoru
Sep 28, 2023, 12:35 PM UTC

Affected components

OTC API - FIXOTC API - WebSocketOTC API - RESTOTC Portal

Update timeline

  1. investigating Sep 28, 2023, 12:35 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 28, 2023, 01:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 28, 2023, 02:01 PM UTC

    This incident has been resolved.