B2C2 incident

System instability

Critical Resolved View vendor source →

B2C2 experienced a critical incident on November 13, 2023 affecting OTC API - REST and OTC API - FIX and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 09:18 AM UTC
Resolved
Nov 13, 2023, 11:48 AM UTC
Duration
2h 30m
Detected by Pingoru
Nov 13, 2023, 09:18 AM UTC

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

Update timeline

  1. investigating Nov 13, 2023, 09:18 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 13, 2023, 10:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 13, 2023, 10:27 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 13, 2023, 11:48 AM UTC

    This incident has been resolved.