B2C2 experienced a major incident on May 3, 2024 affecting OTC API - FIX and OTC API - FIX, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
OTC API - FIXOTC API - FIX
Update timeline
- investigating May 03, 2024, 04:37 PM UTC
We are currently investigating this issue.
- investigating May 03, 2024, 05:08 PM UTC
We are continuing to investigate this issue.
- identified May 03, 2024, 06:01 PM UTC
The issue has been identified and a fix is being implemented. To apply the fix, we need to log off all FIX sessions connected in our Ireland stack. There will be a short downtime while the fix is deployed. We will then bring the FIX gateways back up and clients will be able to reconnect after that.
- monitoring May 03, 2024, 06:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 03, 2024, 06:24 PM UTC
This incident has been resolved.