B2C2 incident

Pricing Instability - USCUSD

Major Resolved View vendor source →

B2C2 experienced a major incident on July 2, 2024 affecting OTC API - REST and OTC API - FIX and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 07:44 AM UTC
Resolved
Jul 02, 2024, 09:10 AM UTC
Duration
1h 26m
Detected by Pingoru
Jul 02, 2024, 07:44 AM UTC

Affected components

OTC API - RESTOTC API - FIXOTC API - WebSocketOTC Portal

Update timeline

  1. investigating Jul 02, 2024, 07:44 AM UTC

    We are currently investigating an issue with USCUSD pricing

  2. investigating Jul 02, 2024, 08:25 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 02, 2024, 08:26 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 02, 2024, 08:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 02, 2024, 09:10 AM UTC

    This incident has been resolved.