Azion had 24 outages in the last 2 years totaling 172h 23m of downtime — averaging 1 incident per month.
There were 24 Azion outages since December 12, 2024 totaling 172h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.
On July 7, between 14:30 and 15:30 UTC (11:30–12:30 BRT), we experienced a critical network issue in our Ashburn, USA (IAD) datacenter. Users may have received 5xx errors when accessing the Console, APIs, and content delivery services. Our engineering team identified and mitigated the issue, and all services have been fully restored. We are monitoring closely to ensure stability.
We are currently under performance issues on our Orchestration platform. During this period, operations such as adding, removing, or editing Azion products via Console, CLI or API may take longer than usual, or return errors. All services that are accessible to end-users remain fully active and 100% functional. The impact is limited solely to the processing of new changes.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating degraded performance affecting object uploads to Object Storage. Users may experience intermittent 5xx errors during upload attempts.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating performance issues affecting our Orchestration platform. Operations such as adding, removing or editing Azion products via the Console or API may take longer than usual. Our engineering team is actively working to identify the root cause and restore full performance as quickly as possible.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We've identified a problem on Data Stream and we're working on it. You might experience delays on Data Stream.
We've identified the problem on Data Stream and are actively working to resolve it. Users may continue to experience delays while mitigation efforts are ongoing.
We're still working on this issue. Users may continue to experience delays while mitigation efforts are ongoing.
We're still working on this issue. Users may continue to experience delays while mitigation efforts are ongoing.
We're still working on this issue. Users may continue to experience delays while mitigation efforts are ongoing.
We're still working on this issue. Users may continue to experience delays while mitigation efforts are ongoing.
This incident has been resolved.
We have identified the cause of the issue affecting Tiered Cache. Some requests are experiencing increased latency and intermittent errors.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We have identified an issue impacting login and authentication on our SSO and Auth platform. Some users may experience failures when attempting to sign in or complete authentication requests. Our team is actively working to identify the cause and restore normal service.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing elevated latency and increased error rates impacting the content delivery service across the US and Europe regions. Users may encounter slower response times and degraded performance when accessing content.
The issue has been identified and a fix is being implemented.
Latency remains elevated, and the content delivery service continues to be impacted. We are actively working on mitigation, and users may experience slower response times and intermittent issues when accessing content.
We are continuing to observe elevated latency affecting the content delivery service. Mitigation efforts are ongoing, and users may still experience slower response times and intermittent issues when accessing content.
The incident has been mitigated and the content delivery service is operating normally. We are continuing to monitor the situation to ensure stability.
We are currently observing a recurrence of elevated latency affecting the content delivery service. Users may experience slower response times and intermittent issues when accessing content. Our team is actively investigating and working to mitigate the impact.
The incident has been mitigated, and the content delivery service is operating normally. We are continuing to monitor the situation to ensure stability.
This incident has been resolved.
Between 15:20 UTC and 15:45 UTC on April 7, 2026, customers experienced degraded DNS resolution in the Brazil region. The incident lasted approximately 25 minutes and has been fully resolved.
Data Stream experienced a field misalignment issue caused by a recent schema change. A new field was introduced into the log structure without proper backward compatibility handling. As the system relies on positional field mapping, this change caused subsequent fields to shift, leading to incorrect key-value associations during log parsing. Logs generated after the change may contain incorrectly mapped fields, resulting in data inconsistencies and potential misinterpretation by collector systems.
We are currently experiencing elevated latency and increased error rates affecting content delivery in the US and Europe regions. Users may experience high latency to access and use Console as well.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing intermittent issues affecting the Azion Console and APIs, resulting in elevated response times and, in some cases, 5xx errors during certain operations. Our engineering team is actively investigating the underlying cause and working to implement a fix as quickly as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified a performance issue regarding our Object Storage product. Operations such as adding or removing objects in Object Storage may return errors.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating a performance degradation affecting the Network List module of our Network Shield platform. Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible.
Some users may experience delays when accessing Network Lists, as well as difficulties creating or updating them. Our engineering team continues to work on mitigating the issue and restoring normal operation.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our team is currently investigating an issue impacting Data Stream performance. You may notice delays or temporary data lag. All other Azion products remain fully operational.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting user login and authentication. Our team is working to restore normal functionality as quickly as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue in Data Stream. It is possible that Data Stream will show some instability. Note that other Azion Products are not impacted.
A fix has been implemented and we are monitoring the results.
The incident has beem resolved.
We are currently experiencing a performance issue when uploading files to Edge Storage. This is resulting in intermittent 503 errors, impacting the stability of operations. Our team is actively investigating the root cause and working to mitigate the effects as quickly as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating the issue related to Real-Time Manager.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating delays in propagating changes made to Edge applications/domains.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.