Azion experienced a minor incident on April 17, 2026 affecting Applications and Application Accelerator and 1 more component, lasting 5h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 17, 2026, 12:23 PM UTC
We are currently experiencing elevated latency and increased error rates impacting the content delivery service across the US and Europe regions. Users may encounter slower response times and degraded performance when accessing content.
- identified Apr 17, 2026, 12:37 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 17, 2026, 12:48 PM UTC
Latency remains elevated, and the content delivery service continues to be impacted. We are actively working on mitigation, and users may experience slower response times and intermittent issues when accessing content.
- identified Apr 17, 2026, 01:11 PM UTC
We are continuing to observe elevated latency affecting the content delivery service. Mitigation efforts are ongoing, and users may still experience slower response times and intermittent issues when accessing content.
- monitoring Apr 17, 2026, 01:26 PM UTC
The incident has been mitigated and the content delivery service is operating normally. We are continuing to monitor the situation to ensure stability.
- identified Apr 17, 2026, 02:55 PM UTC
We are currently observing a recurrence of elevated latency affecting the content delivery service. Users may experience slower response times and intermittent issues when accessing content. Our team is actively investigating and working to mitigate the impact.
- monitoring Apr 17, 2026, 04:05 PM UTC
The incident has been mitigated, and the content delivery service is operating normally. We are continuing to monitor the situation to ensure stability.
- resolved Apr 17, 2026, 06:22 PM UTC
This incident has been resolved.