Axway incident

Amplify Central EU scheduled maintenance taking longer than initially planned

Critical Resolved View vendor source →

Axway experienced a critical incident on January 17, 2022 affecting Amplify Engage, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2022, 08:11 AM UTC
Resolved
Jan 17, 2022, 08:38 AM UTC
Duration
26m
Detected by Pingoru
Jan 17, 2022, 08:11 AM UTC

Affected components

Amplify Engage

Update timeline

  1. identified Jan 17, 2022, 08:11 AM UTC

    The planned upgrade from RDS 9.6 to 13.3 is taking longer than initially expected. The reason is identified and we are working to get Central up and running again ASAP. The estimated time of resolution and full functionality restoration is 35 minutes.

  2. resolved Jan 17, 2022, 08:38 AM UTC

    This incident has been resolved.