Axway incident

Axway Platform Analytics intermittent query failure

Minor Resolved View vendor source →

Axway experienced a minor incident on May 11, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 02:00 PM UTC
Resolved
May 11, 2026, 02:00 PM UTC
Duration
—
Detected by Pingoru
May 11, 2026, 02:00 PM UTC

Update timeline

  1. resolved May 11, 2026, 04:19 PM UTC

    Unbounded queries overwhelmed the analytics systems in use by Engage and Platform, causing delays in processing between 2PM-3PM UTC today. We will be working to improve query size and performance as well as introduce further restrictions to prevent this from causing issues in the future.