Axis Communications incident

Disturbance in some of our services

Major Resolved View vendor source →

Axis Communications experienced a major incident on December 9, 2024 affecting Cloud Storage Playback, lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2024, 04:27 PM UTC
Resolved
Dec 11, 2024, 05:40 AM UTC
Duration
1d 13h
Detected by Pingoru
Dec 09, 2024, 04:27 PM UTC

Affected components

Cloud Storage Playback

Update timeline

  1. investigating Dec 09, 2024, 04:27 PM UTC

    We are experiencing issues with Cloud storage playback. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. investigating Dec 10, 2024, 07:16 AM UTC

    We are continuing to investigate this issue with our storage provider.

  3. resolved Dec 11, 2024, 05:40 AM UTC

    This incident has been resolved.