Axis Communications incident

Interruptions in AXIS Secure Remote Access

Major Resolved View vendor source →

Axis Communications experienced a major incident on March 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2025, 09:10 AM UTC
Resolved
Mar 22, 2025, 09:10 AM UTC
Duration
—
Detected by Pingoru
Mar 22, 2025, 09:10 AM UTC

Update timeline

  1. resolved Mar 24, 2025, 02:13 PM UTC

    An interruption in AXIS Secure Remote Access lead to some users experiencing issues with remote access and mobile notifications. ACS Pro Windows users could not activate SRA on servers (already activated servers worked as expected). ACS Pro & 5 mobile users were unable to activate notifications (already configured mobile phones worked as expected). The interruption lasted from 2025-03-22 10:10 to 2025-03-24 14:40 CET.