Axis Communications incident

Disturbance in some of our services

Critical Resolved View vendor source →

Axis Communications experienced a critical incident on April 9, 2025 affecting Live Video and Secure Remote Access and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 07:34 PM UTC
Resolved
Apr 09, 2025, 08:30 PM UTC
Duration
56m
Detected by Pingoru
Apr 09, 2025, 07:34 PM UTC

Affected components

Live VideoSecure Remote AccessDevice managementLive videoVideo playback

Update timeline

  1. investigating Apr 09, 2025, 07:34 PM UTC

    We are experiencing issues with some of our services. Our engineers are investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. monitoring Apr 09, 2025, 08:08 PM UTC

    The issue has been remedied and is currently being monitored by our engineers.

  3. resolved Apr 09, 2025, 08:30 PM UTC

    This incident has been resolved.