Axis Communications incident

Disturbance in some of our services

Major Resolved View vendor source →

Axis Communications experienced a major incident on June 26, 2025 affecting Device Onboarding, lasting 15h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2025, 08:43 PM UTC
Resolved
Jun 27, 2025, 12:38 PM UTC
Duration
15h 55m
Detected by Pingoru
Jun 26, 2025, 08:43 PM UTC

Affected components

Device Onboarding

Update timeline

  1. investigating Jun 26, 2025, 08:43 PM UTC

    We are experiencing issues with Device onboarding in Axis Cloud connect. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. identified Jun 27, 2025, 07:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 27, 2025, 07:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 27, 2025, 12:38 PM UTC

    This incident has been resolved.