Award Force incident

Background services issues

Minor Resolved View vendor source →

Award Force experienced a minor incident on June 20, 2018 affecting Queue service, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2018, 01:47 AM UTC
Resolved
Jun 20, 2018, 02:41 AM UTC
Duration
54m
Detected by Pingoru
Jun 20, 2018, 01:47 AM UTC

Affected components

Queue service

Update timeline

  1. identified Jun 20, 2018, 01:47 AM UTC

    We've noticed a problem with some of our background jobs not executing as expected. We'll have a resolution shortly.

  2. monitoring Jun 20, 2018, 02:21 AM UTC

    We have a resolution, and the background job backlog is being worked through, returning to normal levels.

  3. resolved Jun 20, 2018, 02:41 AM UTC

    Queues are all back to normal now. We're sorry for the job delays!