Award Force experienced a minor incident on May 7, 2020 affecting Award Force application, legacy reports, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Award Force application, legacy reports
Update timeline
- investigating May 07, 2020, 04:42 PM UTC
We are currently experiencing an unexpected issue due to which you may see a 503 error or maintenance in progress screen. We are investigating the cause and will have updates shortly. Thank you for your patience.
- identified May 07, 2020, 05:13 PM UTC
We have deployed a fix which was causing the 503 error/maintenance page. We have identified a minor related issue and are working on a fix. Thank you for your patience.
- resolved May 07, 2020, 07:05 PM UTC
Sorry for all the trouble earlier, folks! All known issues have now been resolved but we'll continue to monitor all systems.