Award Force experienced a minor incident on May 8, 2020 affecting Award Force application, legacy reports, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Award Force application, legacy reports
Update timeline
- investigating May 08, 2020, 01:12 AM UTC
We are aware of performance issues affecting some clients. We are currently investigating the issue.
- identified May 08, 2020, 01:46 AM UTC
We have identified the issue and unfortunately need to bring down the application momentarily to resolve. Please bear with us.
- monitoring May 08, 2020, 02:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2020, 04:22 AM UTC
This incident has been resolved.