Award Force experienced a minor incident on September 2, 2020 affecting Award Force application, legacy reports, lasting 20h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Award Force application, legacy reports
Update timeline
- identified Sep 02, 2020, 12:21 PM UTC
We are experiencing slow response times today. We know the cause but the fix is not immediate and this is likely to continue for the rest of the day. Please allow for extra time to do certain tasks and advise users to save their progress as they go. Thank you for your understanding and patience.
- monitoring Sep 02, 2020, 04:06 PM UTC
The system is now stable but we'll continue to monitor for possible knock-on effects. Thank you for your patience today!
- resolved Sep 03, 2020, 08:42 AM UTC
This incident has been resolved.