Award Force incident

Intermittent performance issues

Critical Resolved View vendor source →

Award Force experienced a critical incident on March 16, 2021 affecting Voting and Award Force application, legacy reports, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2021, 10:47 PM UTC
Resolved
Mar 17, 2021, 03:01 AM UTC
Duration
4h 14m
Detected by Pingoru
Mar 16, 2021, 10:47 PM UTC

Affected components

VotingAward Force application, legacy reports

Update timeline

  1. investigating Mar 16, 2021, 10:47 PM UTC

    Hi everyone. We're currently aware of some performance issues affecting the saving of entries. We are investing the problem and will have an update shortly.

  2. identified Mar 16, 2021, 11:01 PM UTC

    We have identified the issue in being database related. We're now working on resolving the issue.

  3. resolved Mar 17, 2021, 03:01 AM UTC

    This incident has been resolved.