Award Force incident

Unexpected issue | 503 error page

Notice Resolved View vendor source →

Award Force experienced a notice incident on April 20, 2021 affecting Award Force application, legacy reports, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2021, 11:31 AM UTC
Resolved
Apr 20, 2021, 01:40 PM UTC
Duration
2h 8m
Detected by Pingoru
Apr 20, 2021, 11:31 AM UTC

Affected components

Award Force application, legacy reports

Update timeline

  1. investigating Apr 20, 2021, 11:31 AM UTC

    We are aware some accounts are seeing the maintenance page or a 503 error page. We are looking into it urgently. Thank you for your patience.

  2. investigating Apr 20, 2021, 12:06 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 20, 2021, 12:07 PM UTC

    The issue has been identified and we're working to resolve it.

  4. resolved Apr 20, 2021, 01:40 PM UTC

    The intermittent issue has been resolved. Thanks for your patience.