Award Force incident

File upload issues

Minor Resolved View vendor source →

Award Force experienced a minor incident on June 10, 2022 affecting Award Force application, legacy reports and File processing, lasting 4h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2022, 12:20 AM UTC
Resolved
Jun 10, 2022, 04:36 AM UTC
Duration
4h 16m
Detected by Pingoru
Jun 10, 2022, 12:20 AM UTC

Affected components

Award Force application, legacy reportsFile processing

Update timeline

  1. identified Jun 10, 2022, 12:20 AM UTC

    We're aware of an issue with uploading certain file types and are aware of the cause, working toward a resolution shortly. Stay tuned.

  2. monitoring Jun 10, 2022, 01:04 AM UTC

    The issue was impacting accounts in our Australian data location. It's now resolved but we will continue to monitor for the moment.

  3. resolved Jun 10, 2022, 04:36 AM UTC

    This incident has been resolved.